Digital Product Refund Policy

Effective Date: August 24, 2026

Thank you for purchasing a digital product from Tre’Vive LLC. We want you to feel confident about your purchase and understand our policy before completing your order.

DIGITAL PRODUCTS ARE FINAL SALE

Due to the immediate-access nature of digital products, all digital product sales are final and non-refundable once the product has been delivered or made available for download.

Digital products cannot be physically returned, and access to the product cannot always be revoked after delivery.

This policy applies to Tre’Vive digital products, including but not limited to:

• Digital planners

• Budgeting and financial planning tools

• Digital workbooks

• Trackers and worksheets

• E-books and guides

• Templates

• Digital bundles

• Other downloadable resources

PLEASE REVIEW BEFORE PURCHASING

Before completing your purchase, please carefully review the product description, included features, format, and compatibility information.

It is the customer's responsibility to ensure that they have a compatible device, software, or application necessary to open and use the purchased digital product.

DOWNLOAD OR TECHNICAL ISSUES

We want you to be able to access the product you purchased.

If you experience a problem downloading your file, receive an incorrect or corrupted file, or have another technical issue with your purchase, please contact Tre’Vive for assistance.

When contacting us, please include your name, order number, email address used for the purchase, and a brief description of the issue so we can assist you as quickly as possible.

DUPLICATE PURCHASES

If you accidentally purchase the same digital product more than once, please contact us with your order information. Duplicate-purchase requests will be reviewed individually.

CHANGE OF MIND

Refunds will not be provided for:

• Change of mind after purchase

• Failure to read the product description before purchasing

• Purchasing the wrong digital product

• Lack of compatible software, application, or device

• Not using or completing the purchased product

• Expecting features that were not included in the product description

PERSONAL USE

Unless otherwise stated in the individual product listing, Tre’Vive digital products are intended for the purchaser's personal use only.

Digital products may not be resold, redistributed, shared, reproduced for commercial purposes, or made available to others without written permission from Tre’Vive LLC.

QUESTIONS OR SUPPORT

If you have questions about a digital product before purchasing, please contact us before placing your order.

We are happy to help you determine whether a product is right for you.

Tre’Vive LLCBrown Summit, North Carolina

By completing your purchase, you acknowledge that you are purchasing a digital product and agree to this Digital Product Refund Policy.